Zelle Discontinues Standalone App Amid Shift to Bank Integration
Source: community.designtaxi.com Zelle, a widely used peer-to-peer payment platform, officially discontinued its standalone mobile app on April 1. While this change may surprise users who relied on the Zelle app to send and receive money, the service itself is not going away. Users can still access Zelle through their financial institution’s online banking platform or mobile app, provided the bank is part of the Zelle network. The decision to sunset the standalone app stems from the evolving use of the service. Since its launch in 2017, Zelle app has expanded its reach significantly—from 60 participating U.S. banks in its first year to over 2,200 today. Currently, fewer than 2% of Zelle transactions take place on its independent app. In light of this, Zelle began phasing out app-based transactions as early as October 2024. In a statement from that time, the company explained: “The vast majority of people using Zelle do so through their financial institution’s mobile app or online banki...