Understanding Consumer Rights & Filing Online Complaints Effectively
Source: shironosov from Getty Images There are around 5.45 lakh consumer cases pending in the consumer commission, but these are the ones that were reported. Most cases go unreported in India. Why? Because most consumers don’t know their rights. Let’s discuss some of these consumer rights in India so you can be aware of them and file complaints effectively. What Are Your Consumer Rights? Consumer Rights in India has strong laws against fraud, but the problem lies in the lack of awareness of these laws. Under the Consumer Protection Act 2019, Indian consumers have several rights that empower them against unfair trade practices. Just like consumer rights, there are consumer-friendly platforms like Shikayathai that are available to assist you if you’re dealing with fraud. However, not knowing about these platforms makes it challenging for consumers to get justice. Here Are The Key Consumer Rights In India: 1. Right to Safety You have the right to be protected from hazardous goods and se...