Jim Taylor: Building Smarter Consulting Models for the Evolving Hospitality Industry
In today’s restaurant industry, operators are grappling with rising costs, labour shortages, and shifting consumer behaviour. Traditional models often fall short in meeting these demands, creating a growing need for practical, sustainable solutions that drive consistent results. Benchmark Sixty has emerged as a consulting partner that helps restaurant businesses meet this moment with clarity, structure, and measurable improvement. Jim Taylor (Founder and CEO ) is at the centre of this approach. Focusing on fostering a ‘people-first’ mindset, he is helping others build businesses that are not only more resilient but also more aligned with the way the industry is evolving. With a background in executive restaurant operations, Jim began consulting in 2020 when colleagues in the hospitality industry sought his support during the height of the pandemic. What began as a way to help others quickly evolved into a purpose-driven consulting model rooted in rep...